Cancellation Policy

At Aruvibabyshop.com, we strive to provide a hassle-free shopping experience. We understand that sometimes you may need to cancel your order, and we have developed a cancellation policy to ensure a fair and transparent process.

1. Order Cancellation:

• You may cancel your order within 24 hours of placing it or before the item is shipped, whichever is earlier. 
• Please note that once the item has been shipped, the cancellation request will be treated as a return

2. Refund Options:

We offer the following refund options for cancelled orders:
If the order hasn’t been shipped yet:
• Full Refund: If you cancel your order within the specified timeframe, we will issue a full refund to your original payment method within 3-5 days of receiving the request
If the order has been shipped:
• Once the item has been shipped, the cancellation request will be treated as a return
• We will process the refund to your original payment method once our logistics partner sends us a
product collection confirmation

3. Cancellation Process:

• To cancel your order, please contact our customer support team via email aruvibabyshop@gmail.com or call +91-9159112200. Please provide your order number and relevant details to assist us in processing your cancellation request promptly

4. Customer Support:

• Our customer support team is available from 10:00 am to 6:00 pm, Monday to Friday, and 10:00 am to 5:00 pm, Saturday & Sunday, except public holidays, to assist you with any cancellation inquiries or concerns you may have. We strive to provide a timely and satisfactory resolution to ensure your complete satisfaction.

Please note that this cancellation policy is subject to change without prior notice. We recommend reviewing our policy periodically to stay informed about any updates. If you have any questions or require further assistance, please do not hesitate to reach out to our customer support team.

Thank you for choosing Aruvibabyshop.com!